Do we repair the dispenser?

Please contact the office if you have an issue with a dispenser.

Where can I get water other than the web site?

Available from Makro & Booker, and many other office and building supply stores.

Can I place orders over the phone?

Web orders only but do contact the office to discuss if this is not convenient.

When should I clean the dispenser?

We recommend that the dispenser is sanitised using our cleaning kit every ninety days.

How hot is the hot water from the dispenser?

Hot enough to make a hot drink.

Will your water fit on to a dispenser I didn't buy from you?

Yes, water cooler bottles all have a common cap so our bottles will fit any cooler.

What do I do with my empty bottles?

Remove the blue cap and stand on the bottle to crush it, then place in you recycling bin.

Where is the best place to position my water dispenser?

Out of direct sun light.

Do your bottles fit all water dispensers?

Our large volume bottles (15L and 10L) use universal caps and fit all standard top loading water dispensers.

Please note that not all our bottles are suitable for all bottom loading water coolers. It is your responsibility to check prior to ordering your bottles that the dimensions of the loading area of your water cooler and the dimensions of the bottle you are purchasing are compatible.